INFORMATIONS
Contacts
Ellius Jewelry
Via Luigi Galvani 34
52100 Arezzo, Italy
Tel +39 0575 984977
Email info@ellius.com
Support Mon – Fri 9:00 – 18:00

In the case of customized products at the normal delivery times, the time required for the production of the item that can vary from 15 to 20 working days will be added.
The delivery will be by courier in charge and the goods will travel with appropriate insurance coverage.
If delivery times are subject to change, it will be immediately communicated to the consumer at the addresses provided by him.
With regard to the deliveries requested in countries outside the European Union, any customs import charges will be responsibility of the recipient. Customs duties and any taxes vary depending on the country of destination and are applied upon arrival of the goods in the same country: therefore, the consumer is invited to contact the customs authorities of their country in advance to check the costs and any import restrictions. The goods purchased in a single order will be sent with a single shipment, but each product with its own packaging.
For information prior to purchase, we recommend sending an e-mail to support@ellius.com
For after sales services send an e-mail to sales@ellius.com.
The direct costs of returning the products are responsibility of the consumer.
Ellius Jewelry
Via Luigi Galvani 34
52100 Arezzo, Italy
Tel +39 0575 984977
Email info@ellius.com
Support Mon – Fri 9:00 – 18:00
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